Linchpin Funnels Blog/Post-Purchase Funnel Monitoring: Catch Delivery Failures

Post-Purchase Funnel Monitoring: Catch Delivery Failures

I've got a client who spends tens of thousands of dollars a month on paid traffic.

He's scaling ads and growing fast.

Everything looked right by every number he could see.

Then he found out some of his customers were paying and never getting the course.

A handful. Just enough to slip past without anyone noticing.

The crappy part is he didn't find out from a report or a dashboard.

He found out because the customers who felt like being nice sent him an email..

And the ones who didn't left nasty comments on his ad.

He could tell you his cost per click to four decimal places..

Exactly which ad, which audience, which day of the week converts best..

And past the sale.. nothing. A black box.


We have stats on every part of the funnel right up to the purchase, then assume delivery works because it usually does.

Usually isn't the same as always. And "always" is what the customer paid for.

The fix isn't complicated. Track delivery the same way you track a click. Flag anomalies automatically. Retry the failures before a human ever has to notice.

You shouldn't need a customer's mood to tell you the system's broken.

I'm building this kind of visibility into Funnel Pulse right now, because it's the same gap I keep finding in businesses that look completely buttoned up from the outside.

If you're scaling ads and you've never actually audited what happens after the "Thank You" page, that's worth a look before it costs you more than it already has.

Comment "Delivery" and let's talk about how to tighten up your post-funnel revenue.

🚀

​- James

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Hi, I'm James Curran

Chief Funnel Builder at Linchpin Funnels

We've believed that "Linchpin Is The Way" since FHL 2022 and have been serving the community ever since!

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